Ameribanks customers have access to an online, interactive Customer Service site that with leading edge-online customer support solutions.  The secure Customer Service Web site, www.merchantconnect.com will allow Ameribanks customers to perform functions including:

•  View recent deposits

•  Order Supplies

•  Order Additional products & services

•  E-Mail questions directly to Customer Service representatives

•  Monitor chargeback and retrieval requests

Our online system makes it easier for you to find the information that you need when you need it.  In addition to our online customer service, we offer a full representative support 24-hours a day, 7-days a week and 365 days a year

To help your organization run your business and understand your merchant statement, we have provided you with information on how to read your merchant statement below.

This information will allow you to better understand your monthly activity and charges as well as the requirements behind transactions for various industry segments.

• How to Read Your Statement and Sample Statement (8½ x 11 version)
  
  
• How to Read Your Statement and Sample Statement (8½ x 7 version)